As the first point of contact for patients, medical receptionists play a crucial role in ensuring seamless operations in medical facilities. If you are eager to step into this dynamic role, look no further.
In this article, I have highlighted the top 10 online courses that will equip you with the essential skills and knowledge to become a proficient medical receptionist. The courses I researched will benefit you whether you are a newcomer seeking a rewarding career path or a seasoned professional seeking more skills.
According to projections from the U.S. Bureau of Labor Statistics, there is an expected 19% increase in the employment of medical receptionists by the year 2029. Do you want to be on the right side of this curve? Read on to learn about the courses that will get you there!
If you are interested in healthcare assistance, see Hand-picked Best Free Health Care Assistant Courses Online.
Top 10 Certificate in Medical Reception Courses Online
Medical Reception Course – AMA Training Services
Here is an overview of the course:
- Course duration: this course is self-paced.
- Course fee: this course will cost you $595.
- Course provider: AMA Training Services offers this course.
The medical reception course offered by AMA Training Services is a short course for newbies and those looking to upskill. It prepares you to take up entry-level roles in medical administration.
The course contains all the necessary topics needed to become a medical receptionist. From medical terminologies to customer servicing and communication, it covers relevant areas for excellence in the field.
You will also get to practice using the PracSoft Medical Database System, which has become one of the most widely used database systems in the medical field.
The learning outcomes achieved provide you with four nationally accredited Units of Competency for:
- BSBMED301 Interpret and apply medical terminology appropriately
- BSBMED302 Prepare and process medical accounts
- BSBMED303 Maintain patient records
- BSBMED305 Apply the principles of confidentiality, privacy, and security within the medical environment
For more information about the course, see Medical Reception Course | AMA Training Services.
Easy Steps to Becoming a Medical Receptionist
Here is an overview of the course:
- Course duration: it will take about 3-4 hours to complete.
- Course fee: the course is free.
- Course provider: Skill Up published this course on Alison.
As the name suggests, Easy Steps to Becoming a Medical Receptionist is a course that provides basic information and skills you need as a medical receptionist. The course mainly targets beginners.
This free course will introduce you to understanding your roles as a medical receptionist. You will also learn how to manage and organize individual and organizational requirements.
Good record keeping, how to order medical supplies and customer service ethics are all included in the curriculum. The course also delves into the use of information technology, including medical coding and billing techniques.
As with all Alison CPD accredited courses, you will receive a free certificate when you complete the course. This can make your journey to getting a good job an easier ride.
For more information about the course, see Becoming a Medical Receptionist.
Medical Receptionist Diploma
Here is an overview of the course:
- Course duration: it takes only 15 hours to complete.
- Course fee: it costs $39.
- Course provider: it is a Reed course provided by Study Hub.
This online medical receptionist course is a self-paced course aimed at equipping you with the necessary expertise to pursue a career in healthcare administration, specifically as a medical receptionist. It encompasses learning modules on medical terminologies, effective patient interaction, appointment management, and insurance procedures.
You can take this course if you are a medical student like me looking to gain experience in the medical reception field. The course is also for you if you are a total beginner or an already existing healthcare worker.
Each module contains assessments, which will include quizzes and exams. With this course, you also have the opportunity to gain hands-on exercises from simulated scenarios. Upon completion, you will be well-prepared for employment as a medical receptionist who can work in diverse healthcare environments.
You can opt for a free digital certificate or a hard copy certificate, which will cost an extra £8.
For more information about the course, see Medical Receptionist Diploma (Online) Course.
Medical Office Receptionist
Here is an overview of the course:
- Course duration: No available information about the duration.
- Course fee: No information about the course fee is available.
- Course provider: it is provided by Ashworth College.
Medical Office Receptionist is a certificate course that provides you with the fundamental skills you need as a medical receptionist. This course makes your journey to becoming a medical receptionist easy, as it takes you from ground zero to a hundred.
In this course, you will learn to identify the basic concepts of technology, writing, and communication used in the medical work setting. You will also learn about medical pathogens, how to identify them, and how to limit the risk of contracting the diseases they cause.
One thing I like about Ashworth courses is that they provide practicable skills that make you job-ready. The tools made available by the college also help you in your job search.
For more information about the course, see Medical Receptionist Program Curriculum.
Medical Reception and Terminology
Here is an overview of the course:
- Course duration: the course will take you 4-8 weeks for part-time and 2-4 weeks for full-time learning.
- Course fee: it costs $560.
- Course provider: Medical Administration Training offers this course.
The Medical Reception and Terminology is a two-module course comprising medical reception and medical terminology. The course is flexible. This means it can fit your schedule regardless of how tight it is.
In this course, you will learn how to handle the daily operations of a medical facility. You will also learn about medical terminologies.
Customer service is another major topic in this course. You will receive training on how to handle aggressive customers and all the tricks involved in rendering excellent customer service.
Upon completion of this medical receptionist course, you will receive a certificate. From my research, I discovered that the institution is also committed to helping you find jobs afterward.
For more information about the course, see Medical Reception And Terminology Online Course.
Certificate of Medical Reception and Office Administration
Here is an overview of the course:
- Course duration: it takes an estimated 75 hours to complete.
- Course fee: it costs $499 plus an additional $300 for optional printed materials.
- Course provider: the course is offered by Australian Online Courses.
If you are looking for a comprehensive professional medical receptionist course, this is one you should consider. Certificate of Medical Reception and Office Administration is a course that prepares you for a fulfilling career in medical reception and administration.
This online medical reception course covers a variety of administrative tasks and client interactions. These tasks includes providing guidance to patients and handling referrals. The course also covers basic knowledge of medical billing.
Additionally, you will learn appointment scheduling, medical record filing, and effective communication using medical terminology. Although assessment is available during the course, no examination involved.
While going through this course, I noticed how easy to follow the course units were. Most other learners also commended this.
For more information about the course, see Certificate of Medical Reception and Office Administration.
To learn about medical billing courses, see Best 4-week Online Course for Medical Billing and Coding.
Medical Receptionist Course
Here is an overview of the course:
- Course duration: it is a self-paced course.
- Course fee: it costs R1650.
- Course provider: it is provided by Dalmor Medical Administration Training Institute.
The Medical Receptionist Course is a basic-level course offered by Dalmor Medical Administration Training Institute. In this course, you will learn how to perform various tasks such as scheduling appointments, registering new patients, managing records, and ordering supplies.
One of the defining characteristics of a medical receptionist is organization. This course will teach you how to get organized. You will also gain several customer service skills, including how to handle rude and difficult customers.
It was not stated whether or not the course offers employment assistance to learners upon completion. That is a downside for me. However, the content of each of the course modules is of great informative value.
For more information about the course, see Medical Receptionist Course.
Certificate in Medical Reception
Here is an overview of the course:
- Course duration: you can complete it in as little as 10 weeks.
- Course fee: it costs $1,295.
- Course provider: The Career Academy offers this course.
The Career Academy makes becoming a medical receptionist easy with this all-inclusive Certificate in Medical Reception. The course focuses on building your administrative skills, enhancing efficient business communication, and improving your knowledge of First Aid protocols.
This certificate program includes training in patient record management, ethical standards, and professionalism. You will also learn to use the Medtech Evolution Software.
It is a self-paced course offering you convenience in learning. From my research, however, I discovered that most students prefer to complete one module per week. That is a smart learning pace I think you should consider.
Records show that 83% of graduates of The Career Academy courses land profitable employment. This statistic is quite fascinating and owes to the fact that the academy provides employment assistance in all its courses, including this Certificate in Medical Reception.
For more information about the course, see Medical Reception Course.
Online Medical Office Receptionist Course
Here is an overview of the course:
- Course duration: you can complete it in 3 months.
- Course fee: $1,299 if you pay monthly. $999 if you pay in full.
- Course provider: PCDI, Canada, provides this course.
The Online Medical Office Receptionist Course can kick-start your career in the field of medical reception and administration. The course trains you on the daily operations required of a medical receptionist.
The operations include customer service, day-to-day scheduling, billing, and communication tasks. You will also gain access to medical textbooks and other helpful material that can help you through the profession.
You have to take exams and assessments, after which you earn the certificate of completion.
For more information about the course, see Medical Office Receptionist Course.
Medical Receptionist
Here is an overview of the course:
- Course duration: the course lasts 205 hours.
- Course fee: it costs a total of $433.
- Course provider: Guildford Technical Community College (GTCC) provides this course.
Medical Receptionist is a course providing instructor-led teachings on your roles as a medical receptionist. These roles include greeting patients upon their arrival at the hospital or clinic, guiding them to the relevant areas, offering assistance, providing clerical aid to the admitting team, managing phone calls, and routing callers to the correct department or unit.
As a medical receptionist, you should also have a solid foundation on healthy ethics in the medical setting. You will learn all that in this course.
Other course content includes an overview of medical billing and coding, written and oral communication skills, and efficient patient record-keeping.
The course utilizes the Learning Management Systems for content delivery. The certificate is available when you complete the course.
The only requirements mentioned on the college’s page are good computer skills and email. If your computer skills are rusty, I suggest you brush up on it before applying for the course.
For more information about the course, see Medical Receptionist.
How do I Become a Medical Receptionist in the UK?
If I were looking for a flourishing career as a medical receptionist, one of the places I would be aiming to work would definitely be the United Kingdom. According to Indeed, the average salary of a medical receptionist in the UK is £20,297. This is among the highest globally.
The UK does not have any special requirements for becoming a medical receptionist. However, the following will help increase your chances:
Education: A formal qualification is not always required, but having GCSEs (or equivalent) in English and Maths can be beneficial.
Skills: According to gov.uk, excelling as a medical receptionist in the UK requires strong customer service and administration skills, coupled with the ability to work effectively in a team. Attention to detail and remaining calm under pressure are also required skills. Excellent verbal communication and computer proficiency are essential, complemented by a sensitive and understanding approach to patient interactions. I once encountered a rude receptionist. It made me rule out ever returning there. No employer wants that.
Job search: Look for vacancies in GP surgeries, hospitals, clinics, or healthcare centers. Check online job boards, healthcare recruitment agencies, and the websites of healthcare providers.
Application: Tailor your CV and cover letter to highlight relevant skills and experiences. Emphasize your ability to handle administrative tasks, interact with patients, and work in a fast-paced environment. You can also prepare for interviews by anticipating common questions.
Once employed, stay updated on medical terminology, administrative procedures, and relevant software systems to excel in your role.
If you are a UK resident, I also recommend you check out the 10 Best Free Online Medical Courses with Certificates in UK.
How to Become a Medical Receptionist in Ireland
Becoming a medical receptionist in Ireland is easy once you position yourself appropriately. Although there are no set prerequisites to becoming a medical receptionist in Ireland, most employers demand good English Language, IT, and customer service skills. You may also need to have a pass grade in Math.
Higher qualifications such as a bachelor’s degree or a level 5 diploma in administration, healthcare, or related fields may be beneficial.
However, one of the surest bets you have at landing that job is an online medical receptionist certificate. The role of a medical receptionist is more skill-based, and these courses provide concentrated practical learning that makes you job-ready in a short time.
Gaining work experience is another step to becoming a medical receptionist in Ireland. You can seek for volunteering opportunities.
Job prospects in Ireland for medical receptionists include hospitals, doctor’s offices, health clinics, and health centers.
How to Become a Medical Receptionist in Australia
One of the first steps to becoming a medical receptionist in Australia is getting an education. Although formal qualification requirements are limited for medical receptionists, a High School Certificate (HSC) is typically the minimum requirement.
The next thing you want to get to stay ahead of the competition is skill-based certifications. Many medical receptionist courses online provide these skill-based certifications. You can also seek a medical receptionist diploma, or equivalent accelerated program to improve your skills.
Speaking of skills, I discovered the skills most sought after by Australian employers for medical receptionists. They include the following:
- Customer service skills
- Organization skills
- Technical skills
- Medical administration
- Interpersonal skills
- Communication skills
Next, consider part-time administrative roles. Whether you prefer to do this in a clinical setting or not, I believe you would still achieve the aim, which is developing on-the-job administrative skills. Having administrative experience can make you stand out when applying for a job.
Now you are not just educated and certified, but experienced as well. Getting medical receptionist jobs will be much easier. Be sure to consider the specific job requirements, so you adjust your CV to suit them.
FAQs On Becoming a Medical Receptionist | Top 10 Online Courses
What Does a Medical Receptionist Do?
A medical receptionist manages the front desk of a healthcare facility, handling administrative tasks like scheduling appointments, managing patient records, and greeting visitors.
What are the Benefits of Taking Online Courses for Medical Receptionists?
Online medical reception courses offer flexibility, allowing you to study at your own pace and schedule. They also provide comprehensive training, often including interactive modules and resources.
What is Another Name for a Medical Receptionist?
When browsing job listings, you may come across positions similar to “medical receptionist” but listed under different titles. These alternate titles include “medical secretary,” “medical administrative assistant,” “patient coordinator,” and “unit secretary.”
Conclusion
A career as a medical receptionist is a rewarding one. What is more interesting is that it does not take much to get there.
The medical reception courses online mentioned in this article are a fantastic option to speed up things. They are convenient, flexible, and provide all the training you need.
Whether you are starting fresh or looking to boost your career, these courses can help you get there. So, make that leap, sign up, and start your journey toward a rewarding career at the front desk of a medical office.